PAYMENTS
Q: How does payment work at the festival?
A: The festival uses RFID wristbands for all payments. Load money to your wristband while purchasing tickets or at top-up stations at the venue.
Q: Can I pay by cash or card at stalls?
A: No, all payments must be made via your RFID wristband. The festival is completely cashless.
Q: How do I load money onto my wristband?
A: You can:
– Pre-load while buying your tickets online
– Top up at designated stations using UPI/cards
– Check balance and reload through our festival app
Q: What happens to unused money on my wristband?
A: Unused amounts can be refunded through our website within 7 days after the festival.
TICKETS & ENTRY
Q: What are the festival timings?
A: Gates open at 10am each day (1-2 February 2025).
Q: Are the amphitheatre shows open to all?
A: While the festival area is open to all ticket holders, the amphitheatre shows have two slots – Sunset & Moonlight Sessions. Check the performances slotted for these and buy your ticket accordingly.
Q: What’s your policy on children?
A: Children under 12 enter free when accompanied by a guardian with a valid ticket.
Q: Is my ticket transferable?
A: No, tickets are non-transferable and non-refundable.
VENUE & FACILITIES
Q: Where exactly is Taramati Baradari?
A:
Q: Is there parking available?
A: Yes, paid parking is available at the venue.
Q: What about seating?
A: The amphitheater operates on a first-come, first-served basis. No seat reservations available.
Q: Is the venue wheelchair accessible?
A: Certain parts of the festival are wheelchair accessible.
FESTIVAL EXPERIENCE
Q: What can I expect at the festival?
A: The festival features multiple stages with live music, workshops, a food court, flea market, kids’ activities, and art installations.
Q: Can I bring food and beverages?
A: Outside food and beverages are not permitted. We have a diverse food court with various options.
Q: What items are prohibited?
A: Prohibited items include:
– Outside food and drinks
– Professional cameras
– Drones
– Weapons
– Drugs and illegal substances
Q: What should I bring?
A: We recommend:
– Water bottle (empty)
– Light jacket for evening
– Good vibes!
SAFETY & SUPPORT
Q: Is there medical support available?
A: Yes, we have a medical team on-site throughout the festival.
Q: What if I lose my wristband?
A: Report immediately to the help desk. After verification, we’ll deactivate the old band and issue a replacement (charges may apply).
For any other queries, please contact:
info@zirofestival.com
